Longtop JP Auto Parts respects your privacy and is committed to protecting the personal and business information you provide when using this website, submitting an inquiry, requesting a quotation, or placing an order.
We supply 100% genuine OE automotive parts for professional buyers, including distributors, wholesalers, workshops, fleet operators, importers, and repair businesses.
1. Information We Collect
We may collect information when you browse our website, contact us, request a quotation, submit an inquiry form, or place an order.
This may include:
- Your name, company name, job title, email address, phone number, and WhatsApp contact.
- Shipping address, billing address, country, and delivery preferences.
- Product inquiry details, OE numbers, vehicle information, quantities, and quotation requests.
- Order details, transaction records, shipping information, and communication history.
- Technical and browsing information such as IP address, browser type, device information, referral source, pages visited, and cookie-related data.
We do not store complete card payment details on our servers. Payments, where applicable, are processed through secure third-party payment providers.
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Responding to product inquiries and quotation requests.
- Confirming OE numbers, fitment details, quantities, and order requirements.
- Processing orders, arranging payment, packing, shipping, and customs-related documentation.
- Providing order updates, logistics information, and after-sales support.
- Managing customer accounts and business relationships.
- Improving our website, product presentation, inquiry process, and customer experience.
- Preventing fraud, spam submissions, unauthorized access, and other security risks.
- Sending relevant product, stock, sourcing, or business updates where permitted by law.
3. Business Communication
By submitting an inquiry, quotation request, contact form, or order request, you understand that we may contact you through email, phone, WhatsApp, or other communication methods related to your inquiry or transaction.
We do not send unrelated promotional messages excessively. You may ask us to stop receiving marketing communications at any time.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share necessary information with trusted service providers only when required to operate our business, including:
- Payment service providers.
- International freight forwarders, shipping carriers, and logistics partners.
- Customs clearance or export documentation service providers.
- Website hosting, security, analytics, and email service providers.
- Professional advisers where legally required.
These parties may only use the information necessary to perform their services.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, remember user preferences, and protect the site from spam or malicious activity.
You may control or disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.
6. Data Security
We use reasonable administrative, technical, and security measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online system, or data transmission method can be guaranteed to be completely secure. You are responsible for protecting your account credentials, email access, and communication channels.
7. Data Retention
We retain business and inquiry information only for as long as reasonably necessary for quotation follow-up, order processing, accounting, legal compliance, customer service, dispute handling, and business recordkeeping.
8. Your Rights
Depending on your location, you may have the right to request access to, correction of, deletion of, or restriction on the use of your personal information.
To make such a request, please contact us using the contact details below. We may need to verify your identity before processing the request.
9. Third-Party Links
Our website may contain links to third-party websites, platforms, payment providers, logistics providers, or communication tools. We are not responsible for the privacy practices or content of those third-party services.
10. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our business operations, website features, legal requirements, or security practices.
The latest version will always be published on this page.
11. Contact Us
For questions about this Privacy Policy or how we handle your information, please contact us:
Email: [email protected]
WhatsApp: +8617339320174
Company: Longtop JP Auto Parts
Location: Guangzhou, China